Radio Interview: Rural Broadband Speeds

As more and more people work from home, both full-time and just for overtime, home broadband speeds become more and more important.

We were invited to join a discussion on the BBC Surrey breakfast show to talk about broadband speeds in Surrey…

 

Storing data online (do you really want me to say “in the cloud”?) means that we need to be connected to the Internet to access it and amazingly there is still a large part of the population that doesn’t have that sort of access.

What’s your opinion?  Do you think this is a big concern?

 

Servers have reputations too

Many have compared the Internet to the wild west.  While there may well be cowboys it is certainly true that your server is viewed by the company that it keeps.  It seems that people spend a lot of time looking after their own online reputation and very little looking after the reputation of their infrastructure.

A standard part of our SysAdmin service is to setup reputation alerts for your domain names and IP addresses.  Last week one of the servers we manage for a client was added to a realtime blacklist (RBL).  Blacklists are used to identify places online that are unsafe.  This could be spammers, malware or porn. We were convinced that our customer had none of these issues so we contacted the blacklist to find that they had actually blacklisted an entire subnet which included our server.  They had noticed a large amount of spam coming from a number of machines around ours and had quite correctly wanted to blacklist them.  Our server was “collateral damage”.

Thankfully the blacklist in question removed our server very quickly but it does show that just like real life, all the hard work that goes into keeping your house safe and secure can be tarnished quite easily by having bad neighbours.

Things to remember when setting up infrastructure:
  • Your domain name has a reputation as well as your IP address.  You should monitor both.
  • A good free place to monitor IP addresses is Project Honey Pot.
  • A good free place to monitor web domain issues (http only) are Google Webmaster Tools.
  • If you are running a mailserver you should monitor realtime blocklists too.
  • The ISP that hosts your equipment is responsible for the neighbours you keep.
  • Server reputation can also include response time.  Ensuring a low latency connection is essential.
Reputation monitoring is an important part of our SysAdmin service.  We monitor your equipment so you don’t have to.

Feature image – “Storage Servers” by grover_net is licensed under CC BY ND 2.0

What’s in a name?

Cloud computing is often regarded as a horrible buzzword that is thrown around at every opportunity.  This may be true but it may also be better and easier than some of the alternatives. In this article we look at the differences between the three main types of cloud computing and why there is so much confusion.

SaaS – Software as a Service

Chances are you have been using SaaS for ages and not even known about it. Webmail anyone? SaaS allows you to use a program or software as a free (Gmail) or paid for (Salesforce.com) subscription service. Customers rely on the vendor to maintain and update the product for them saving the time and energy required to setup and run these services themselves in house. Google is really running with this concept from calendaring, word processing and even mapping being possible from any web browser. Having software run externally also allows for very easy roaming as any user can access their data from anywhere in the world.

PaaS – Platform as a Service

The PaaS layer offers savings for both the customer and the developer but at the cost of functionality and control. Examples of PaaS are Google’s App Engine and the Force.com platform.  The PaaS supplier provides a standard programming environment, usually with API’s that allow for easily utilising certain off the shelf tools such as redundant storage and databases.  Developers can quickly create tools and products that can be sold with all the advantages of SaaS services without having to get their hands dirty building fully secure and redundant systems from scratch.

IaaS – Infrastructure as a Service

Purists say that IaaS is the only one that deserves to be called Cloud Computing. For years companies have purchased or rented servers in data centres to run their applications. While it was great to have your own box it was up to you to make it robust and redundant enough to cope with everything the Internet throws at you. IaaS providers such as Rackspace and ElasticHosts virtualise their data centres and sell virtual servers with the same power as the physical server you had but with the added benefit of redundancy and a large cost saving. Because virtual machines can be turned on and off at will and with most providers billing by the hour or minute it is very easy to cope with peaks in demand. Instead of using one server to process some data over 20 hours you can use 20 servers and have your answer in one hour.

There are always exceptions

Of course no labelling would be complete without some blurring of the lines. Amazon have successfully managed to confuse things with their very popular AWS products. While their S3 service is a PaaS product, their EC2 service is sold and commonly referred to as a IaaS product.  However there are a number of proprietary tools and calls that you must use which many argue makes it a PaaS product too.

Whatever your views (and there are many), Dogsbody Technology can help you understand what is right for you and your business.  If you have any questions regarding this post or suggestions for articles on more subjects then please do comment below or drop us a line.

Mobile websites

Just as half the internet is still trying to get online it seems that the other half has decided that computers are old and mobile is the future. As always, it’s a compromise.  Most companies do still need a “base” website but mobile is definitely growing and by having a dedicated mobile presence you can keep customers from forgetting about you when they aren’t tied to a computer.

What is a mobile device?

You may think this is a strange question but statistics vary hugely depending on the demographic of visitors to your site.  From a truly worldwide perspective Nokia still has a very large market share.  Continents such as Africa absorb most of their web browsing in a mobile form where Nokia has a monopoly and few people have desktop computers.

It’s a very good idea to look at your website statistics to find out the type of visitors that your site is getting.  Technology sites such as this one are mainly visited with newer smartphones which can deal with more complex webpages and which makes things a lot easier.

Finally, lets not forget the new range of mobile devices, the tablets!  Is an iPad a mobile device?  Either way, if you are designing for mobile, you should design for tablets too.

Ways to go mobile

There are many ways to go mobile.  If you have the budget you can design a customised site although most sites are built via a CMS such as WordPress or Joomla.  For WordPress we have found that the WPtouch plugin provides a very nice mobile version of your site if most of your visitors are using newer smartphones and the WordPress Mobile Pack plugin provides a mobile version of your site that works with the most variety of phones.  There are similar plugins for Joomla and other CMS tools which we can help you with if you have any questions.

Dogsbody Hosting also provides a mobile webpage service that allows you to create a mobile website easily without any coding experience needed.  Create a quick site to publish your companies opening hours or offer discount vouchers to people reading your posters in the street.  The possibilities are endless.

If you have made a mobile site using the tools we have told you about here then please let us know in the comments.

It doesn’t always have to be .com

In some ways the internet is very crowded (100 million active websites) and in other ways very quiet (most web traffic is caused by few sites) but it’s important to remember that the internet is pretty much limitless and there is more than one way to claim your acre of land online.

When first creating a website it’s easy to instantly think that you need a .com web address or that you are just in the UK so can go with a cheaper .uk address.  There is nothing wrong with that but with .com being the busiest of all the top level domains (TLDs) and .uk now being the 2nd largest country code top-level domain (ccTLD) it’s quite hard to get the name you want.

Two is better than one

It’s always a good idea to own more than one domain.  You may only need one domain to run your site but you have to ask yourself how you or your company would feel if you owned the .com address and then someone else went and bought the .co.uk?  Remember that they can use the domain for whatever they like which may be something you don’t want associated with your name and brand.

Having multiple domains can act as a backup too, if you can receive email on more than one address then should something happen it can allow you to carry on running, at least while things are sorted out.  And before you ask what can happen to domain names that you own… they can be stolen/hijacked, taken offline by authorities or even forget to be renewed… although we would never do that!

Another advantage to owning several domains, they can be utilised for different areas of your business.  .tv domains are a great example of this allowing it to point to video content.  Instead of hiding tutorials or a video blog deep on your website or on YouTube why not point your customers straight there.

Speciality domains

Speciality domains are domain extensions with a specific meaning that is well known to Internet users.  These domain extensions provide a clue to visitors that tells them the type of content to expect or what form that content will take.

.me – Not many think about Montenegro when they see a .me domain.  The use is obvious, .me means it’s about me.  Visitors to the site will expect content about the person who owns the domain.  Recommended for blogs, a CV or resume, photo sharing, anything personal.

.tv – “If you have a play button on your website you should have a .tv”.  Visitors to a .tv site know what to expect, video content.  Recommended for tutorials, family video sharing, screencasts, live streams & YouTube channels.

.mobi – Specifically designed to host mobile content.  Most CMS driven sites such as WordPress and Joomla can seamlessly offer a mobile formatted page and it’s a good way to advertise this to mobile visitors.

.co – A great alternative to the .com TLD.  Also has additional meanings such as co-op.

Other domains

You don’t always need a speciality domain, there are the standard ones too.

.com – The original and still has its place.  Recognized globally as the biggest.

.net – You can’t get more tech than a .net domain. Perfect for Internet companies or groups that work in the online world.  Many companies also have a .net version of their domain which is used by the IT group to name and manage machines used by the company, this separates the IT “tinkering” from the marketing “sales”.

.org – Always intended to be used for personal sites .org has now lost that moniker and is deemed by some as just for non-profits.  Some companies like to have a commercial presence on .com and their organisational details on .org.

.info – Of the seven new TLDs introduced in 2000 .info has become the most successful.  “Info” is a recognized term in over 30 languages which makes this TLD a truly global domain.

.biz – A popular alternative for companies whose business name is already taken as a .com.

.eu – For a UK company branching out from our small island it can get expensive to start registering and promoting domains in every country.  The .eu allows for a pan European look.

.uk – Not to be belittled.  You may be a sports club or local group, even if you do leave the UK you still want to promote yourself as a UK team or company.  What could be better than having it in your name.

Whatever you choose you can see that there are plenty of options.  Perhaps Dogsbody Technology or Dogsbody Hosting can help you with your decision.

Let us know what you think too.  There are many many more TLD and ccTLDs, which ones do you like?